First Pickup On Us - New Members OnlyCall +1 (256) 226-2281

Frequently Asked Questions

Frequently asked questions

Everything you need to know before your first pickup.

How do I schedule my first pickup?+

Call us at (706) 589-1149. We'll grab your address, your fold/hanger preferences, and book the next pickup window on the route closest to you. Most new members are scheduled the same week they call.

Is pickup and delivery really free?+

Yes. Pickup and delivery are included on our normal route days, so you get the convenience without an added trip fee.

How fast will I get my clothes back?+

Most regular orders are turned around in about 24 hours, depending on garment type and any specialty care needed.

What if I'm not home during pickup?+

Call our team and we will walk you through the right option for your garments and pickup needs.

Do you handle stains and repairs?+

Yes. We pre-treat common stains and can help with many everyday repairs or alteration requests.

Are memberships month-to-month?+

Yes. Membership plans are designed to stay flexible, with no long-term lock-in required.

Do you offer military or government discounts?+

We do offer special support for military, veterans, and government-related garment care requests. Call for current details.

What payment methods do you take?+

We can walk you through the available payment options when you schedule service or enroll in a plan.

Still Need Help?

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Call +1 (256) 226-2281
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